EDIBLES IN RICHMOND

Introduction

Upscale Cannabis ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase in our store. Please read this policy carefully. By using our website or services, you agree to the terms outlined below.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, date of birth, and any other information you submit through our website forms, loyalty program registration, or in-store interactions. We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect to process transactions and fulfill orders, verify that you meet the minimum age requirement of 21 years to purchase cannabis products, communicate with you about your orders, promotions, and updates, improve our website and customer experience, send marketing communications where you have opted in to receive them, and comply with applicable laws and regulations including those set by the New York Office of Cannabis Management (OCM).

Age Verification

Upscale Cannabis is committed to ensuring that cannabis products are only sold to adults 21 years of age or older. We collect date of birth information for the sole purpose of verifying age eligibility. We do not sell, share, or use this information for any other purpose beyond what is required by law.

Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business — such as payment processors, email marketing platforms, and analytics providers — under strict confidentiality agreements. We may also disclose your information where required by law, regulation, or legal process, including compliance requirements under New York State cannabis regulations.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies. We do not use cookies to collect sensitive personal information.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information at any time. To exercise these rights, contact us at the information provided below. You may also opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Please note that opting out of marketing communications does not opt you out of transactional or legally required communications.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Children's Privacy

Our website and services are intended solely for individuals 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected information from someone under 21, we will delete it immediately.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Upscale Cannabis
3042 Fenton Avenue, Bronx, NY 10469